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House Of Slippers

There is a &#xA3;2.99 charge for using our returns label. This will not be charged upfront, but will be deducted from the total of your refund.&#xA0;We do offer one free exchanger per order and the return will not be charged.

There is a £2.99 charge for using our returns label. This will not be charged upfront, but will be deducted from the total of your refund. We do offer one free exchanger per order and the return will not be charged.

How much does it cost to return?

Returns Information

How do I track my order?

How do I cancel my order?

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

Order Information

How long does delivery take?

How much does shipping cost?

My order was marked delivered but it’s not here!

What happens if my package is lost or arrives in a damaged state?

Additional Delivery Information

Delivery Information

How do I make a return UK?

International Returns

How do I make an exchange?

Non-returnable items

Rejected Returns

When will I get my refund?

Don't want to use our easy returns label?

I want to return but I don't have the original packaging/box

Faulty items

I have changed my mind about a store credit and want a refund

How do I cancel my membership/subscription?

Return to sender UK

Returning sale items

Do I have to pay duty & tax?

Return to Sender International

Additional Information

What materials are your shoes made from?

Are your slippers suitable for outdoor use?

Are there any special care instructions for your products?

Is a specific product in stock?

Do you restock items that are currently out of stock?

Product Information

How do I find the right slipper size for me?

Do you have a size guide?

What if the item I ordered does not fit properly?

Sizing and Fit

How much does it cost to return?Updated 2 months ago