Additional Information
How do I cancel my membership/subscription?
We are happy to assist with instructions on how to cancel your memberships or subscriptions. For Email or SMS:. 1. Navigate to the most recent communication you've had from us. 2. Locate and click the Unsubscribe link at the bottom of the email, or r
Return to sender UK
Return To Sender. In the event that your item is returned to sender prior to delivery, a £5 charge will apply. Depending on the reason for return, we may be able to take a £5 payment and resend the item to you. Alternatively, we would need to refund
Returning sale items
If you purchased any item(s) as part of a deal, e.g. 2 for £30, and decide to return part of your purchase to us for a refund, we will refund you the amount based on the item(s) you have decided to keep. Alternatively, if you decide to return a multi
Do I have to pay duty & tax?
Duty & Tax. For all countries outside of the UK, please consult your local customs and excise authority. Kindly take note, all duty and tax related charges are to be borne by the recipient strictly. If you fail to make payment and your package is con
Return to Sender International
Return to Sender. In the event that your item is returned to sender prior to delivery, we may need to process a refund with a deduction made for all applicable postage costs. The deduction will include the cost of the returned to sender fee charged b