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House Of Slippers

Please be aware that all delivery time frames for Standard, Express, and Next Day Delivery through Royal Mail / DPD are estimated services and transit times may vary.Orders using Special Delivery must be placed before 4:30pm for guaranteed next day delivery. Please note that these services do not come with a guarantee, and we reserve the right to change your selected courier if the need arises. Additionally, in the event of any delay, the postage cost remains non-refundable.

Please be aware that all delivery time frames for Standard, Express, and Next Day Delivery through Royal Mail / DPD are estimated services and transit times may vary. Orders using Special Delivery must be placed before 4:30pm for guaranteed next day

Additional Delivery information

Delivery Information

How do I track my order?

How do I cancel my order?

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

Order Information

How long does delivery take?

How much does shipping cost?

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

How do I make a return?

International returns

How do I make an exchange?

Non-returnable items

When will I get my refund?

Don't want to use our easy returns label?

I want to return but I don't have the original packaging/box

Faulty Items

How much does it cost to return?

Returns Information

How do I cancel my membership/subscription?

Return to Sender

Returning sale items

Do I have to pay duty and tax?

Additional Information

What materials are your shoes made from?

Are your slippers suitable for outdoor use?

Are there any special care instructions for your products?

Is a specific product in stock?

Do you restock items that are currently out of stock?

Product Information

How do I find the right slipper size for me?

Do you have a sizing chart or guide?

What if the item I ordered does not fit properly?

Sizing and Fit

Additional Delivery informationUpdated 2 months ago